The Museum Shop

Thank you! Your patronage, whether online or at the Museum Shop, sustains our efforts and mission! History buffs and casual shoppers can find a wide array of gift and history-related items in the Museum Shop. Regional crafts, jewelry, logo and children’s items, and a wide selection of books on East Tennessee and state history are featured.

Members of the East Tennessee Historical Society receive a 10% discount on shop purchases (contact us for the coupon code), as well as free admission to the museum all year round.

Visitors will also find information on historical sites, museums, and historical and genealogical organizations across the region.

All books listed are softcover unless noted otherwise. We will do all in our control to ensure your selections are available when you desire them, but items are subject to being out of stock at time of order. Our ability to stock vast numbers of individual items is somewhat limited. If a book is listed, in the online store, as unavailable please don’t necessarily assume this to be the case. Please call 865-215-8830,  between the hours of 10AM & 3PM Monday through Saturday, to check availability.

Do you live locally? We can pull and process your order for easy pick-up between the hours of 10AM & 3PM Monday through Saturday! Phone: 865-215-8830.

Return Policy

Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Unlike most retailers, we also guarantee the product selection advice website and staff; if an item you’ve purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item for exchange, refund, repair, or credit.

If you have any questions about our guarantee, please, email us at [email protected] or call us at 865-215-8830 or 865-215-8828.

 

Returns and Exchanges

Returns and exchanges can be made at the East Tennessee History Center or by mail. Please call as soon as possible if you wish to cancel an order placed online.

Returning by mail
  • Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. Please Note: We cannot accept CODs or courier deliveries.
  • Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.

If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.

Mail returns to: ETHS Museum Shop, P.O. Box 1629, Knoxville, TN 37901-1629